Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Blocovia LLC, a Michigan limited liability company ("Blocovia," "we," "us," or "our"), governing your access to and use of the Blocovia platform, website, and related services (collectively, the "Service") available at blocovia.com.

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

1. Eligibility

To use Blocovia, you must:

• Be at least 18 years of age

• Have the legal capacity to enter into a binding contract

• Not be prohibited from using the Service under applicable law

• If using on behalf of a business, have authority to bind that business to these Terms

By using the Service, you represent and warrant that you meet all of the foregoing eligibility requirements.

2. Account Registration & Security

You must register for an account to access Blocovia's features. When registering, you agree to:

• Provide accurate, current, and complete information

• Maintain and promptly update your account information

• Keep your password secure and confidential

• Notify us immediately of any unauthorized access to your account

• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that contain false or misleading information. You may not share your account credentials or allow others to access your account.

3. Subscription Plans & Billing

3.1 Plan Tiers

Blocovia offers the following subscription plans:

• The Builder ($39/month or $374/year) — Funnel & Website Builder only

• The Stack ($79/month or $758/year) — Funnel Builder plus one additional tool of your choice

• The Arsenal ($129/month or $1,238/year) — All platform tools

• Blocovia Professional ($49/month) — Practice management add-on, available standalone or with any plan

Tool access at The Stack tier is governed by the selection you make at signup. Changes to your selected tool may be made through your account settings, subject to plan rules.

3.2 Billing & Payment

All fees are charged in U.S. dollars. By providing payment information, you authorize us to charge your payment method for all fees associated with your chosen plan. Subscriptions automatically renew at the end of each billing period unless cancelled. We use Stripe as our payment processor; by using the Service, you also agree to Stripe's terms of service.

3.3 Plan Changes

Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of the current billing cycle. You will retain access to your current plan's features until the downgrade date.

3.4 Refund Policy

All subscription fees are non-refundable except where required by applicable law. If you believe a charge was made in error, contact us at support@blocovia.com within 30 days of the charge. We may issue credits or refunds at our sole discretion.

3.5 Free Trials

If we offer a free trial, it will be described at the time of signup. At the end of the trial period, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

3.6 Taxes

You are responsible for all applicable taxes, duties, and government charges associated with your use of the Service. Blocovia will charge applicable taxes where required by law.

4. Acceptable Use

Your use of Blocovia is governed by our Acceptable Use Policy, which is incorporated into these Terms by reference. In addition to the restrictions set forth in the Acceptable Use Policy, you agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations

• Transmit spam, unsolicited commercial communications, or bulk messages

• Collect or harvest personal data of other users without their consent

• Attempt to gain unauthorized access to any part of the Service or other users' accounts

• Interfere with or disrupt the integrity or performance of the Service

• Upload or transmit malware, viruses, or any code designed to harm systems or data

• Use the Service to engage in deceptive, fraudulent, or misleading marketing practices

• Violate or infringe the intellectual property rights of Blocovia or any third party

• Resell or sublicense the Service without our prior written consent

• Reverse-engineer, decompile, or attempt to extract source code from the platform

5. User Content

5.1 Your Content

You retain ownership of all content, data, text, images, and materials you upload, create, or publish through the Service ("User Content"). By uploading User Content, you grant Blocovia a non-exclusive, worldwide, royalty-free license to host, store, transmit, and display your User Content solely as necessary to provide the Service.

5.2 Content Responsibility

You are solely responsible for all User Content you submit. You represent and warrant that:

• You own or have the necessary rights to all User Content you submit

• Your User Content does not infringe any third-party intellectual property, privacy, or other rights

• Your User Content does not violate any applicable law or regulation

• Your User Content does not contain false, misleading, defamatory, or harmful material

5.3 Contact Data

When you use Blocovia's CRM, funnel opt-in forms, or other data collection features, you collect personal data from your contacts and customers ("Contact Data"). You are the data controller for that Contact Data. You are solely responsible for ensuring you have the legal basis to collect and process such data, providing required privacy notices to your contacts, and complying with applicable data protection laws including but not limited to the CAN-SPAM Act, CCPA, and GDPR where applicable.

5.4 Content Removal

We reserve the right (but not the obligation) to remove any User Content that we determine, in our sole discretion, violates these Terms, our Acceptable Use Policy, or applicable law.

6. Affiliate Program

Blocovia offers an affiliate program that allows users to earn commissions by referring new subscribers. Participation in the affiliate program is subject to the following additional terms:

• You may only promote Blocovia through truthful and non-deceptive means

• You must clearly disclose your affiliate relationship in accordance with FTC guidelines

• Commission payments are subject to a hold period and are contingent on referred subscriptions remaining active

• We reserve the right to withhold commissions earned through fraudulent activity or violations of these Terms

• Affiliate commission rates, cookie durations, and payout schedules are set by Blocovia and may change with notice

• Blocovia reserves the right to terminate your affiliate participation at any time for violations of these Terms

7. Intellectual Property

7.1 Blocovia's IP

The Service, including its software, design, graphics, text, and all other content created by Blocovia, is owned by Blocovia LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on Blocovia's intellectual property without our prior written consent.

7.2 Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant Blocovia a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

7.3 DMCA

We respect intellectual property rights. If you believe your copyright has been infringed, please send a notice complying with the Digital Millennium Copyright Act (DMCA) to: legal@blocovia.com. We will respond to valid DMCA notices in accordance with applicable law.

8. Third-Party Services & Integrations

The Service integrates with third-party services including but not limited to Stripe (payments), Resend (email delivery), Mux (video hosting), and Supabase (infrastructure). Your use of these integrations is subject to those third parties' terms of service. Blocovia is not responsible for the acts or omissions of third-party service providers.

The Service may contain links to third-party websites. These links are provided for convenience only and do not constitute an endorsement. We are not responsible for the content or practices of linked third-party sites.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLOCOVIA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

BLOCOVIA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.

ANY CONTENT OR INFORMATION OBTAINED THROUGH THE SERVICE IS OBTAINED AT YOUR OWN RISK. BLOCOVIA IS NOT RESPONSIBLE FOR ANY BUSINESS RESULTS, REVENUE, OR OUTCOMES YOU MAY OR MAY NOT ACHIEVE THROUGH USE OF THE SERVICE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLOCOVIA LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL BLOCOVIA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS PAID BY YOU TO BLOCOVIA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Blocovia LLC, its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service

• Your User Content or Contact Data

• Your violation of these Terms

• Your violation of any applicable law or third-party rights

• Your affiliate program activities

13. Termination

13.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of your paid period.

13.2 Termination by Blocovia

We may suspend or terminate your account immediately, without prior notice or liability, if:

• You materially breach these Terms or our Acceptable Use Policy

• We are required to do so by law

• Your account has been inactive for an extended period

• Continued provision of the Service to you creates legal, business, or security risk

13.3 Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. We may delete your data in accordance with our data retention practices. Sections of these Terms that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law provisions.

14.2 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at legal@blocovia.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.

14.3 Binding Arbitration

If informal resolution fails, you agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will take place in Michigan. The arbitrator's decision will be final and binding.

14.4 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES WITH BLOCOVIA ON AN INDIVIDUAL BASIS. YOU WAIVE YOUR RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

14.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm. Claims for unpaid amounts owed to Blocovia may also be pursued in small claims court.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or by posting a notice in the Service with reasonable advance notice. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service before the effective date.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Blocovia regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. Blocovia may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.5 Force Majeure

Blocovia is not liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, acts of government, internet failures, or other events beyond our control.

17. Contact Information

For questions about these Terms, please contact:

Last Updated: June 23, 2026